Please do not telephone the practice with a prescription order. Telephone requests will only be accepted under exceptional circumstances.

Remember to allow at least 48 hours notice for repeat medication, making allowances for weekends and public holidays. 

Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long term treatment.

You can request your repeat prescription the following ways:

• Using the NHS POD (see below)
• By using our online Repeat Prescriptions Request form
• By using our online services, Patient Access. If you are not registered to use this service, please complete our Register for Online Services form.
• In person via the practice reception with your own repeat slip/written request
• Through your local pharmacy
• Pharmacies can also order for those patients who are deemed vulnerable

NHS POD

The NHS POD service is provided by NHS Coventry & Rugby Clinical Commissioning Group. All calls are answered by dedicated, experienced and fully-trained call handlers.

Routine repeat prescription requests can made via the new NHS POD service (based at Coventry & Rugby CCG). This is a new and convenient way to order your repeat prescription by a dedicated call handler. Telephone (024) 7624 6072 Monday-Friday 08:00-17:00.

Orders placed each day will be authorised by the GP and sent to your usual pharmacy. Please allow 2 full working days for this process.

If you have a nominated pharmacy, your prescription will be delivered electronically and you will not need to collect from the practice. Prescriptions not available on repeat may require you to see a GP.

Electronic Prescription Service

This service allows the practice to send your prescription electronically to the pharmacy of your choice. This reduces the need for a paper prescription, in most cases.

To use the service you will firstly need to nominate a place to receive your prescription e.g your chosen pharmacy. (You can change your chosen pharmacy at any time). To nominate, you can complete our Electronic Prescription Service form or ask at your chosen pharmacy.

Please see the NHS EPS leaflet for further information.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

If you have been advised by the surgery that your medication review is due, please complete our Medication Review form.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Discouraged Medicines

Doctors are not allowed to prescribe discouraged medicines to our patients on the NHS. This includes products such as shampoos, mouth wash, toothpaste, oral drops, eye drops, multivitamins, socks, certain creams for skin, and beauty lotion.

Please see www.coventrywarksapc.nhs.uk for further information and the most up-to-date list.