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IMPORTANT INFORMATION


All appointments are subject to cancellation or rescheduling.  All appointments will take place remotely, where possible.  If you think you may have Coronavirus, please visit the NHS 111 website, where you will be able to check your symptoms and get some information on how to self-isolate. 


If you have any other URGENT medical need, please telephone the surgery and ask for a call back from a member of the clinical team, where you will be given a telephone call or video consultation. A very small number or patients may need to be seen in the surgery.  These patients will be given special instructions.  ONLY COME TO THE SURGERY IF YOU ARE SPECIFICALLY INSTRUCTED TO DO SO.

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UPCOMING SURGERY CLOSURES

Protected Learning Time (PLT)

We would like to give advanced notice of future Protected Learning Time (PLT) dates, as our surgery will close at 12.30pm on these days:-

  • Wednesday, 20th May
    Wednesday, 24th June
  • Wednesday, 22nd July
  • Wednesday, 23rd September

These dates are set by the Coventry & Rugby CCG (not ourselves) and all GP surgeries are obliged to abide by them.  This protected time is invaluable for GP surgeries, as it gives all staff time to undertake formal training.

FIT NOTES FOR CORONAVIRUS & SELF-ISOLATION

Patients with suspected Coronavirus (COVID-19), who self-isolate, can request a confirmation email from NHS 111, instead of from their GP.  The government have confirmed that those informed to self-isolate by 111 will be considered to be on sick leave.  Those who self-isolate qualify immediately for statutory sickness pay. You may self-certify for the first seven days of illness.

After seven days, you may seek an email confirmation of the diagnosis by dialling 111, thereby avoiding an unnecessary and potentially dangerous trip to your GP or hospital.

INFORMATION FOR HIGH RISK PATIENTS

The practice has been receiving a high number of emails and telephone calls from patients regarding the letters to patients at highest risk from coronavirus.

Some of these letters have been generated by central NHS services and have now been sent. GPs will be sending letters to the remaining at risk patients.

At present, we have not yet been informed who to send these letters to and are awaiting further guidance from NHS England. As soon as we receive this we will be informing patients as a matter of urgency.

Please note, due to the unprecedented demand on the health service at present, we are unable to provide individual letters for employers. Guidance for employers can be found via the NHS website.

APPOINTMENTS 

All appointments are subject to cancellation or rescheduling.  All appointments will take place remotely, where possible.  If you think you may have Coronavirus, please visit the NHS 111 website, where you will be able to check your symptoms and get some information on how to self-isolate.

If you have any other URGENT medical need, please telephone the surgery and ask for a call back from a member of the clinical team, where you will be given a telephone call or video consultation.  

A very small number or patients may need to be seen in the surgery.  These patients will be given special instructions.  ONLY COME TO THE SURGERY IF YOU ARE SPECFICALLY INSTRUCTED TO DO SO.

SICK NOTES/PRESCRIPTIONS

We ask, where possible, that your sick note is emailed to you.  Please advise reception of your email address.  We also ask that you nominate a pharmacy, so that your prescription can go direct to your nominated pharmacy.  These measures ensure both the staff and patients are reducing the risk of spreading Coronavirus by not visiting the surgery unnecessarily.  Thank you for you co-operation at this difficult time.

CORONAVIRUS ADVICE FROM THE DOCTORS AT COPSEWOOD MEDICAL CENTRE

NSAIDs (Non-Steroidal Anti-inflammatory Drugs)

Take paracetamol in preference to Non-Steroidal Anti-inflammatory Drugs (NSAIDs) such as ibuprofen, naproxen or diclofenac if you think you have COVID-19 and have symptoms that you wish to treat e.g., fever or muscle aches & pains.  We think paracetamol in this circumstance is safer.  BUT if you take NSAIDs for other medical conditions e.g. arthritis, DO NOT stop them unless advised by your gp as you may destabilise your condition.

ACE I and ARB (ACE inhibitors & Angiotensin receptor blockers)

DO NOT stop taking ACE inhibitors e.g., Ramipril, Lisinopril, Perindopril or ARBs, e.g., Candesartan, Irbesartan, Losartan if you have COVID-19 unless your GP tells you to for other reasons.  There is no current scientific or clinical evidence that taking these increases your risk of serious illness or death from COVID-19.

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 Care Quality Commission – read our latest inspection report

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